Thursday, May 6, 2010

Error 500: system#notboundexception

There are a number of reasons to encounter the Error 500: system#notboundexception message in your browser windows when you try to access a Maximo/TPAE/CCMDB/TSRM/EAM/etc system after a startup.

http://www-01.ibm.com/support/docview.wss?uid=swg21321771

http://www-01.ibm.com/support/docview.wss?uid=swg21320406

http://www-01.ibm.com/support/docview.wss?uid=swg21261539

http://www-01.ibm.com/support/docview.wss?uid=swg21305743

In general, the cause of the problem is that the application cannot connect to the database properly, for whatever reason.

I encountered the problem this week when I visited a customer’s test site. I could not login to the system, until I realized that I had been directed to an old server, which had it’s database tables truncated!

-- Robert

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