Recently I encountered this error while installing support files on the TEPS together with a colleague.
At first we thought that perhaps it was a problem with the files we had downloaded, but trying to reinstall something that had just succeeded failed with the same message.
The cause of the problem seems to be a corruption in the file
C:\IBM\ITM\INSTALLITM\ver\KINWIINSMSTR.ver
Replacing it with the .bck file (which resided in the same directory) solved the problem.
Well, I haven’t posted in quite a while… but I’m back!
-- Robert
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